Frequently Asked Questions

Does Shipping Is Free?

Yes, the shipping is free for all orders!

When My Order Will Be Delivered?

You should receive your order in 5-8 business days, of course, we will try to do our best to deliver it faster! We take pride in the fact that we have over 99.98% on-or before-time deliveries!    

What Is Your Return Policy?

You can return your canvas within 30 days from receipt of order,

You can read more about returns here – RETURNS

What If The Product Arrived Damaged?

WallsvDecor believes in customer satisfaction! If you find any defect in your print, we will make it perfect for you! This includes any manufacturer’s defects such as loose or wavy canvas, bubbles, scratches, or fading. If this occurs, we will either replace your canvas print or fix it at our cost!

If you require a reprint or refund, please contact us at info@royalcanvy.com ; we will be happy to assist you!

Which Methods of Payment Do You Accept?

We accept Visa, Mastercard, American Express, Discover, Apple Pay and PayPal.

Can I Cancel My Order?

Yes, you can, but no later than 24 hours after you placed an order because most of our orders are printed in 1 day.

Who Do I Contact For Any Other Questions?

For any questions please contact our customer service at info@royalcanvy.com

Our customer service is here 24/7 hours to answer all your questions! Once we receive your email, we will get back to you as soon as possible regarding your questions!